• General Ortho Q & A
• Treatment Q & A
• Financial Q & A

A.  There is no charge for the initial exam. 

If treatment is needed, then diagnostic records is the next step, and we will offer to take the records at the exam appointment.  Your records fee is paid upfront.  Our team will contact your insurance company before your consultation appointment.  If your insurance plays a part in payment, we deduct that amount upfront and work out payment arrangements for the difference.  Our office offers several different payment options, and flexibility within those options, to fit your needs.

A.  Dental insurance is designed to assist you in paying for your dentistry and orthodontia. Most procedures are not fully covered by your insurance. Once orthodontia insurance is confirmed, we estimate how much the insurance pays and deduct that amount from your treatment fee.  Payments are then set-up for your balance.  To help you afford your smile, we offer a variety of payment options with flexibility, including a monthly payment plan provided by our financial partner, CareCredit™.

A.  No. Your records fee is a separate fee.  Diagnostic records consist of mounted models, computer imaging, X-rays and all other diagnostic tools the doctor uses during your treatment.

A.  Yes, after your exam appointment, the doctor should be able to estimate your fees.  Nothing should stand in your way of a beautiful, healthy smile.  Let us help make your dental care financially comfortable and affordable.  To ensure your financial comfort, Braces by DiMassa proudly offers a variety of options to meet your lifestyle.

A.  Every treatment process is different; consequently, every patient’s total cost is different.  To ensure your financial comfort, Braces by DiMassa proudly offers a variety of options to meet your lifestyle:

• A partnership with a third-party orthodontic finance company, allowing treatment to be started with no money down.  Several options are available for the monthly payment, including some with 0% financing.
• A cash discount for payment–in-full the day treatment is started.
• An in-office payment plan, broken down into an initial fee and monthly payments, with no finance charge.  The monthly payment can be paid either as an automatic withdrawal from your checking account on the 1st or 15th of every month or on a credit card on the 5th or 20th of every month.  Our office proudly accepts MasterCard, Visa, and Discover.

Optimal, comprehensive orthodontia is what we practice, and we do not base our treatment on what insurance will or will not pay. Our team proudly bases your treatment on what is best for you.

A.  Braces by DiMassa accepts a variety of traditional and PPO insurance plans.  Because of the different packages provided by your employers, it is best you contact your insurance company to see if Dr. DiMassa is on your plan.

A.  In most cases, your new insurance continues to pick-up your unpaid balance.  However, if policy changes have taken place, this may affect the way your insurance pays or how much it pays.

A.  Changing jobs and insurance can be confusing and stressful.  Don’t worry – our insurance coordinator is here to answer questions you may have during that process, helping you each step of the way. Be sure to carefully examine your new policy to ensure there is no pre-existing clause or waiting period.

A.  Yes.  To help you offset costs, Braces by DiMassa offers a five percent family discount when you have more than one family member in treatment at the same time.

A.  No, but our office accepts all other major credit/debit cards, checks, and cash.  If a payment plan is needed, our team is happy to work with you through our numerous, flexible options.

A.  Yes.  Automatic withdrawal helps ensure payment each month at the scheduled time.  We offer AWD from your checking account or on a credit card.  We are happy to discuss all of our flexible payment options with you.

A.  There are a number of different types of flexible spending accounts.  We suggest you contact your employer / insurance company for direction on collecting your funds. If you have any questions throughout the process, please feel free to ask us.